Pest control questions, answered properly
Every question gets a direct answer first, then the detail — law, method and cost. Can't find yours? Ask it on any answer page and it may end up here.
Do you use poison?
Methods & service
No — never. Control is by precision, no-poison methods: targeted shooting and trapping backed by thermal and night-vision equipment. That's exactly why it's safe around horses, poultry, dogs and children, and on food-adjacent sites where rodenticides are a liability.
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Is it safe around pets and livestock?
Methods & service
Yes. Because no rodenticides or toxins are used, there is no secondary poisoning risk to dogs, cats, horses, poultry or wildlife. Each site is assessed first and the method is chosen to suit what lives there.
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How quickly can you come out?
Service & pricing
Same-day and evening appointments are often available across London and the Home Counties. Tell me your postcode and what you are seeing, and you will get a realistic slot straight away.
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What does pest control cost in London?
Service & pricing
A site assessment is from £69 and is credited against any treatment booked. Single rat control visits start from £129, the complete rat programme from £299. The price is agreed before work begins — no hidden call-out fees.
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Do you work at night?
Service & pricing
Yes. Many pest species are considerably more active after dark, so evening and night visits are often the most effective option — and the least disruptive for yards and commercial sites.
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Is this kind of pest control legal?
Law & licensing
Yes, where properly assessed. Work is undertaken only where an appropriate, safe and lawful method is available. Bird control follows Natural England licence conditions, and grey squirrels may not legally be released once trapped.
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Do you cover my area?
Service & pricing
Core area is London and the Home Counties; day visits run within roughly 2.5 hours of North London; larger multi-day jobs are taken on anywhere in the UK. Not sure? Send your postcode — you will get a straight answer.
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Do you handle commercial sites?
Service & pricing
Yes — warehouses, liveries, riding schools, estates and food-adjacent premises. RAMS are available on request, visits can run out of hours, and recurring programmes are quoted individually.
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How many visits will it take?
Service & pricing
It depends on the level of activity. A typical rat job is an assessment plus two evening sessions, with follow-up until activity stops. You get a short written report after every visit.
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Can I send you a photo of the problem?
Service & pricing
Please do — WhatsApp is the fastest way. A photo of droppings, damage or the animal itself often means a quicker, more accurate quote.
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What happens to the carcasses?
Methods & service
Safe, discreet removal and lawful disposal is included in every visit. Nothing is left on site.
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What's your cancellation policy?
Service & pricing
Plans change — 24 hours' notice is all that is asked. Cancel or move an appointment with a day's notice and there is no charge.
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Got a pest problem?
Tell me what you're seeing and I'll tell you the best next step.